Frequently Asked Questions

  1. I am interested in my Studio taking part in the gift-giving program offered by Dance Bear Gifts.   What is the procedure?

Studio owners please fill out our Studio Registration here. We will be in contact with you as soon as possible.

  1. How soon do I have to place an order?

We prefer to have 6 weeks to complete a sizable order (10 bears or more) so that it will reach the recipients at least a week before the recital date. Smaller orders please allow 4 weeks.

  1. How can I inform the parents of my dancers that our studio will be offering this unique gift-giving opportunity?

You can submit a request for us to send you flyers to distribute on our Studio Registration. Or you can download and print as many copies as you want HERE. (Parents Flyer)

  1. How do I place my order?

(a.) The Studio Owner may collect all of the orders, place the orders online and request that the orders be shipped to the Studio address to be distributed to the parents.   Shipping will be free.

 (b.) The Studio Owner may direct the parents to order their gifts online by the deadline date on the flyer given to them, and request that the gifts be shipped to the Studio with the Studio order.   Shipping will be free.

 (c.) The Studio Owner may direct the parents to order their gifts online and request that their gifts be sent to the individual addresses of the parents.   Shipping and handling charges will apply (Refer to Paragraph 7).

  1. Can parents order their gifts separately?

Yes, parents can choose to order their gifts separately.   Please refer to directions in Paragraph 4 (c).

  1. Can I personalize my gift?

Yes, gifts are embroidered and personalized free of charge with the Dancer’s First Name, Studio/Gym Name and Recital Year.  

  1. Can parents ship their gift to their address instead of the studio address?

Yes, fill out your shipping address on the “Order Your Gifts” page.   Shipping charges will apply.

12” Bears:  (Nina and Tamara) and 14” x 14” and 12” x 16” Pillows:  $8.25

14” & 15” Bears:  (Katrina, Sabrina, Jazmin, Hillary/Henry, Peggy Poodle) and 16” x 16” Pillows:  $10.25

17” Bears:  (Sleeping Beauty Bears, Tara, Hannah/Henry, Gina, Cherrie, Nutcracker Bears) and 18” x 18” Pillows:  $12.25

Multiple Gifts:  $15.25 or less, depending on which gifts are ordered.

  1. Can I return my gift?

No, we have a no return policy.   If there is a defect with the gift then we will repair or replace it if it is returned within three weeks of the original shipping date.


 

Dance Bear Gifts reserves the right to substitute similar materials in the event that some of the products become unavailable because of increased sales.